COVID-19 (Coronavirus)

Important update for Reading Arts and Venues

Due to the ongoing Covid-19 situation The Hexagon, South Street, Concert Hall are currently closed and all events up to mid October are being postponed. We will inform all our customers as soon as possible when we will be re-opening. 

We are working closely with our tour promoters, artistes and partners to reschedule shows and events wherever possible and we will update all ticket holders as soon as these options are confirmed.

Customers who have booked with Reading Arts will receive an email as soon as the status for each individual show is confirmed with full details and how to claim a refund if unable to attend a rescheduled date. If a show is cancelled customers will be informed by email and automatically receive a refund within 30 days.  

If you have purchased tickets through an agent or any other channel you should contact the agent to discuss your booking and refer to their individual policy for refunds, please note that Reading Arts are not liable for tickets sold through any other channel.  

Unfortunately because our buildings are closed, the box office is also closed and unable to take phone calls. However the box office team continues to work remotely and you can contact them by emailing hexagonboxoffice@gmail.com. We would appreciate if you could bear with us and avoid contacting the Box Office until we have announced details for each individual show. Please note we are currently unable to send out tickets by post.

We are incredibly saddened to have to announce these measures and to disappoint customers who were looking forward to these events. We would like to thank all our customers, staff, promoters, artistes and event organisers for their continued understanding and support in these difficult circumstances and we look forward to welcoming you back to our venues soon.

POSTPONED OR CANCELLED READING ARTS EVENTS

The Horne Section – The Hexagon, 16 March 2020 - Postponed until Wednesday 26 May 2021

Banff Mountain Film Festival – The Hexagon, 18 March 2020 - Postponed until 23 October 2020

Ladykiller – South Street, 18 March 2020 - Cancelled

The Boys Are Back - The Hexagon, 19 March 2020 - Postponed until Tuesday 24 February 2021

Commonism – South Street, 19 March - Cancelled

Jen Brister - South Street, 20 March - Postponed until Friday 12 February 2021

Sensational 60s - The Hexagon, 20 March - Cancelled

David Baddiel – The Hexagon, 21 March 2020 - Postponed until Wednesday 10 March 2021

Remembering the Oscars - The Hexagon, 23 March 2020 - Postponed until Wednesday 24 March 2021

Menopause the Musical 2 - The Hexagon, 24 March 2020 - Postponed until Thursday 8 April 2021

Ben Fogle – The Hexagon, 25 March 2020 - Postponed until Thursday 9 September 2021

Rozi Plain - South Street, 25 March 2020 - Cancelled

Seven Drunken Nights – The Hexagon, 26 March 2020 - Postponed until Thursday 27 May 2021

Boyzlife – The Hexagon, 27 March 2020 - Postponed until Thursday 25 March 2021

Lucy Porter – South Street, 27 March 2020 - Postponed until Saturday 3 April 2021

Love On The Brain – South Street, 28 March - Cancelled

Vienna Ditto - South Street, 28 March - Postponed until Friday 12 March 2021

The Bootleg Beatles – The Hexagon, 28 March 2020 - Postponed until Wednesday 21 April 2021

Havana Nights - The Hexagon, 1 April 2020 - Cancelled

Dispatches on the Red Dress by Rowan Rheingans - Thursday 2 April - Postponed until Friday 13 November 2020 

Roddy Woomble – South Street, 3 April - Postponed until Friday 8 October 2021

Suzi Ruffell - South Street, 4 April - Postponed until Wednesday 21 & Thursday 22 April 2021

Sh!t Theatre Drink Rum With Expats - South Street, 8-9 April - Postponed until 18-19 March 2021

Easter Panto: Puss in Boots - The Hexagon, 8-11 April 2020 - Postponed until 31 March - 3 April 2021

Poets' Cafe April – South Street, 10 April - Cancelled

Jimmy Carr – The Hexagon, 15 April 2020 - Postponed until Monday 31 May 2021

Tom Stade – South Street, 16 April - Postponed until Thursday 1 October 2020

Jonathan Biss, piano - The Concert Hall, 16 April 2020 - Cancelled

Faustus - South Street, 17 April - Postponed until Thursday 22 October 2020

Disobey Wrestling – South Street, 18 April - Cancelled

The Bowie Collective - The Hexagon, 18 April - Postponed until Thursday 24 June 2021

Rhod Gilbert – The Hexagon, 21 April 2020 - Postponed until Sunday 7 February 2021

Arcade - South Street, 22 April 2020 - Postponed until Thursday 8 April 2021

Matt Parker: Humble Pi – South Street, 23 April - Cancelled

Kiri Pritchard-McLean - South Street, 24 April - Postponed until Thursday 4 February 2021

Ian Ashpitel & Jonty Stephens as Eric & Ern - The Hexagon, 24 April 2020 - Postponed until Tuesday 11 May 2021

Ian Waite & Vincent Simone: Act Two - The Hexagon, 26 April 2020 - Postponed until Friday 2 July 2021

We've Got Each Other by Paul O'Donnell - South Street, 29 April 2020 - Postponed until Thursday 25 February 2021

The Big Comedy Bash - The Hexagon, 29 April - Cancelled

Frank Skinner - The Hexagon, 30 April - Postponed until Friday 15 January 2021

Walk Right Back - The Hexagon, 1 May - Cancelled

Mark Thomas - South Street, 1 May - Postponed until Friday 5 March 2021

Ivo Graham - South Street, 2 May - Postponed until Saturday 7 November 2020 (Extra date added - Friday 6 November)

John Bishop - The Hexagon, 6 May - Postponed until Monday 2 November 2020

Victoria Melody presents Professional Stranger - South Street, 6 May 2020 - Postponed until Wednesday 20 January 2021

Grace Petrie - The Concert Hall, 7 May - Postponed until Friday 26 March 2021

A Little Death by Vic Llewellyn - South Street, 7 May - Postponed until Thursday 11 February 2021

Morgan and West: Unbelievable Science - South Street, 8-9 May - Postponed until Friday 9 & Saturday 10 April 2021

Adam Kay - The Hexagon, 9 May - Postponed until Saturday 19 June 2021
 

Royal Philharmonic Orchestra: May 2020 - The Hexagon, 10 May 2020 - Cancelled

Sam Sweeney Band – South Street, 12 May - Postponed until Wednesday 5 May 2021

Rumours of Fleetwood Mac - The Hexagon, 13 May - Postponed until Wednesday 12 May 2021

Rabble Theatre's Off the Block #9 - South Street, Friday 15 May - Cancelled

Burn the Floor with Kevin and Joanne Clifton - The Hexagon, Friday 15 May - Postponed until Monday 14 June 2021

Try P!nk - South Street, 16 May - Cancelled

Rachael Dadd - South Street, 16 May - Postponed until Saturday 6 March 2021

Jack Lukeman - South Street, 17 May - Postponed until Thursday 18 February 2021

Lunchtime Organ Recital - The Concert Hall, 18 May - Cancelled

Red Priest - The Concert Hall, 21 May - Cancelled

The Dark by Peut-Être Theatre - South Street, 22-23 May - Cancelled

Steve Hughes - South Street, 23 May - Postponed until Saturday 13 February 2021

Resisting Wokeness - The Hexagon, 27 May - Cancelled

Slime - South Street, 28 May - Cancelled

The Dreamboys - The Hexagon, 28 May - Postponed, new date TBC

Kaleidoscope - South Street, 29 May - Postponed until Friday 22 October 2021

Dragons and Mythical Beasts - The Hexagon, 29-30 May - Postponed, new date TBC

Rob Auton - South Street, 4 June - Postponed until Friday 22 January 2021

Kerry Godliman - South Street 5-6 June - Postponed until Friday 29 - Saturday 30 January 2021

NT Live: The Welkin - The Hexagon, 9 June 2020 - Cancelled

Galliard Ensemble - The Concert Hall, 9 June 2020 - Cancelled

Giovanni Pernice: This Is Me - The Hexagon, 10 June 2020 - Postponed until Wednesday 24 February 2021

Rachel Parris - The Concert Hall, 12 June 2020 - Postponed until Saturday 31 October 2020

Craft Theory Festival - South Street, 12-13 June 2020 - Postponed until Friday 16 & Saturday 17 April 2021

Peppa Pig's Best Day Ever - The Hexagon, 17-18 June 2020 - Postponed until 30-31 January 2021 

These Hills Are Ours by Daniel Bye & Boff Whalley - South Street, 18 June 2020 - Postponed until Wednesday 10 March 2021

Lou Sanders - South Street, Friday 19 June 2020 - Postponed until Saturday 20 February 2021

Gyles Brandreth - The Hexagon, 20 June 2020 - Postponed until Saturday 26 September 2020

Jimmy Carr - The Hexagon, 24 June 2020 - Postponed until Monday 5 April 2021

ELO Experience - The Hexagon, 25 June 2020 - Postponed until Friday 12 March 2021

Calling Planet Earth - The Hexagon, 26 June - Postponed until Thursday 4 March 2021

Some Guys Have All the Luck - The Hexagon, 27 June 2020 - Postponed until Tuesday 16 March 2021

Children Helping Children - The Hexagon, 30 June 2020 - Postponed until Monday 15 March 2021

IndePINTSdence Day: 10 Years of Workin' Man Noise Unit - South Street, Sat 4 July 2020 - Postponed to Saturday 3 July 2021

Josie Long & John-Luke Roberts - South Street, Thursday 9 July 2020 - Cancelled

We Will Rock You - The Hexagon, 7-11 July 2020 - Postponed until 4-8 May 2021

Lunchtime Organ Recital - The Concert Hall, 20 July 2020 - Cancelled

NT Live: Jack Absolute Flies Again- The Hexagon, Thursday 23 July 2020 - Cancelled

Sandi Toksvig - The Hexagon, 13 September 2020 - Postponed until Friday 30 April 2021

Tez Ilyas - South Street, 17 September 2020 - Postponed until Thursday 16 September 2021

Russell Howard - The Hexagon, 17 September 2020 - Postponed until Friday 4 June 2021

Jon Richardson - The Hexagon, 23 September 2020 - Postponed until Thursday 11 November 2021 + Extra Date added Friday 12 November 2021

Bye Bye Baby: The Music of Frankie Valli and the Four Seasons - The Hexagon, 24 September 2020 - Postponed until Wednesday 23 June 2021

An Audience with Harry Redknapp - The Hexagon, 25 September 2020 - Postponed until Saturday 25 September 2021

Heavy Pop presents The Monochrome Set + support - South Street, 19 September 2020 - Postponed until Saturday 25 September 2021

Joel Dommett - The Hexagon, 7 October 2020 - Postponed until Friday 15 October 2021

Jethro Tull - The Hexagon, 12 October 2020 - Postponed until Saturday 18 September 2021

Alan Carr - The Hexagon, 14 October 2020 - Postponed until Wednesday 3 February 2021

Kae Kurd - South Street, 17 October 2020 - Postponed until Friday 7 May 2021

Mo Gilligan - The Hexagon, 21 October 2020 - Postponed until Wednesday 15 September 2021

10cc - The Hexagon, 22 October 2020 - Postponed until Tuesday 27 April 2021

Jason Donovan - The Hexagon, 25 October 2020 - Postponed until Monday 18 October 2021

Level 42 - The Hexagon, 27 October 2020 - Postponed until Saturday 9 October 2021

Whitney - Queen of the Night - The Hexagon, 28 October 2020 - Postponed until Thursday 17 June 2021

Chris Ramsey - The Hexagon, 29 October 2020 - Postponed until Wednesday 28 April 2021 + Extra Date added on Friday 8 October 2021

An Evening with The Hairy Bikers - The Hexagon, 31 October 2020 - Cancelled

John Bishop - The Hexagon, 2 November 2020 - Postponed until Friday 1 October 2021

Milton Jones - The Hexagon, 14 November 2020 - Postponed until Friday 23 April 2021

The Stranglers - The Hexagon, 17 November 2020 - Postponed until Tuesday 20 April 2021

Come What May: The Ultimate Tribute to Moulin Rouge - The Hexagon, 18 November 2020 - Postponed until Tuesday 19 January 2021

The Australian Pink Floyd - The Hexagon, 19 November 2020 - Postponed until Monday 1 November 2021

Katie Melua - The Hexagon, 20 November 2020 - Cancelled

Jools Holland and his Rhythm and Blues Orchestra - The Hexagon, 21 November 2020 - Postponed until Thursday 4 November 2021

Beauty and the Beast - The Hexagon, 5 Dec 2020 - 3 Jan 2021 - Postponed until 4 Dec 2021 - 3 Jan 2022

Come What May - The Hexagon, Tuesday 19 January 2021 - Postponed until Monday 10 May 2021

The Commitments - The Hexagon, 4-8 May 2021 - Postponed until 26-30 October 2021

Strictly Ballroom - The Hexagon, 21-26 June 2021 - Postponed until Monday 7 - Saturday 12 February 2022

See the full list of impacted events

Thank you to all our customers and partners for your continued support. We would kindly ask all ticket holders if possible to please hold on to your tickets for rescheduled shows, this will greatly support the many artists and organisers who have been affected by the closure and help ensure we return with a strong and healthy programme of events for you all to enjoy. Thank you.

Non-Reading Arts and Venues events

Each individual partner organisation is responsible for uploading and updating their content in line with whatever policy they have decided upon. During this period we'll be working with our partners to ensure all event listings are updated to match whatever course of action is chosen with each event. Please bear with us - and our partners - as tricky decisions are made.

If in doubt, it's best you check each venue or promoter's website or social media channels directly for the most up-to-date information about their events. 

WHAT DO WE KNOW ABOUT CORONAVIRUS (COVID-19)?

The Government's latest Information and advice on coronavirus can be found here.

On 16 March 2020 the Government advised  a number of further precautionary measures resulting in the current closure to the public of all Reading Borough Council buildings and the postponement of all Reading Arts events until at least the end of July 2020.  

WHAT PRECAUTIONS ARE YOU PUTTING IN PLACE?

We regret to announce that all events at The Hexagon, South Street, Concert Hall up to at least mid October 2020 are being postponed and that our buildings are closed. 
Full safety measures will be put in place at all of our venues, following Government guidelines, when we re-open.
We will inform all customers with full details of safety measures and further details.  

WHAT WILL HAPPEN IF A PERFORMANCE IS CANCELLED OR POSTPONED?

In the event of a postponed or cancelled event we will email all ticket holders who have purchased their tickets from Reading Arts to inform you of any changes. We will also update our website and social media channels. For rescheduled events, all tickets will remain valid for the new date and you do not need to do anything. If you cannot make the new date, or if a show is cancelled, you will the option of a refund or a credit which can be used on any future Reading Arts event. If you choose a refund your tickets will be refunded within 30 days.     

To help us please ensure that the email address and contact details we hold for you are up to date by logging into your account here  

We ask you to bear with us as rescheduled events are confirmed and to avoid contacting the box office as they are dealing with an unprecedented number of enquiries.

If you have purchased tickets though a ticket agent (eg Ticketmaster, SEE tickets etc) or any other channel you will need to contact the agent directly to discuss your booking and their terms and conditions and refund policy will apply. 

WHAT IF I NO LONGER WISH TO ATTEND AN EVENT AFTER 31 JULY?

For the moment our standard terms and conditions apply for all other events and tickets are non-refundable. We will post any further updates here.
We will contact any customers about shows that are impacted by Covid-19, whether the show is postponed or cancelled or if any social distancing measures are put in place.

HOW WILL I KNOW IF THE SITUATION CHANGES?

All ticket holders who have purchased from Reading Arts will receive further information by email as soon as the status of individual shows is confirmed.

We will be updating these FAQs, our website and social media channels as necessary. Please continue to check them for updates.  

We appreciate your continued understanding and support in these difficult circumstances.